At Solh ("we," "us," or "our"), we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.solhapp.com) or services. By accessing Solh, you agree to this policy.
1. Information We Collect
We collect the following data when you register, purchase, or interact with our services:
Personal Details: Name, email, phone number.
Profile Data: Age, gender (optional).
Transaction History: Orders & payments.
Communications: Emails, chat logs, customer support queries.
Automated Data: IP address, device type, browser, cookies (see Section 5).
2. How We Use Your Information
Your data helps us:
Process orders and deliver services.
Improve user experience and personalize content.
Send transactional emails (e.g., order updates) and marketing communications (if opted in).
Comply with legal obligations and prevent fraud.
3. Data Sharing & Disclosure
We do not sell your data. Your information may be shared with:
Service Providers: Payment processors, logistics partners (strictly for order fulfillment).
Legal Compliance: If required by law or to protect our rights.
Business Transfers: In case of mergers/acquisitions (you’ll be notified).
4. Your Rights & Choices
You can:
Access/Correct Data: Update your account via "My Account" or contact us.
Delete Data: Request erasure (unless legally required to retain).
Opt Out of Marketing: Unsubscribe via email links or account settings.
